Quality and safety of health services

Motol University Hospital has defended the highly prestigious quality certificate of the United Accreditation Commission, o.p.s. The external audit, which the hospital underwent in the last week of January, dealt with meeting the accreditation standards for hospitals. As a result of the audit, the hospital was found to have met all quality standards and departmental safety indicators and to have created the conditions for providing high-quality and safe care.

The Accreditation Commission monitors compliance with the Ministry of Health’s standards and indicators of safe care. The standards apply to all activities taking place in the hospital. Starting with hospital management and monitoring quality indicators, through patient access to health services, diagnostic and treatment procedures, to the safety of the environment in the buildings and hospital grounds. Great emphasis is placed on patients’ rights. The hospital had much to boast about, such as new treatment procedures, new equipment and an improved environment in the recently reconstructed children’s hospital. Improvement in the areas that are most important for the patient is evidenced by continuous monitoring of the quality indicators that the hospital has chosen to indicate the quality and safety of health services. Patient satisfaction is the best proof that the hospital management and staff are succeeding in their efforts to continuously improve health services.